1. Introduction

USpeaks ("we", "us", or "our") operates USpeaks.space and any related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Information you provide directly

• Name
• Email address
• Contact details
• Any other information you choose to provide when you contact us or use the Service

b) Usage and technical information

• IP address
• Browser type and version
• Device type and operating system
• Pages you visit, time and date of your visit, time spent on pages
• General location information (such as country or city)
• Other diagnostic and usage data

c) Cookies and similar technologies

We may use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information.

3. How We Use Your Information

We may use the information we collect for purposes including:

• To provide, operate, and maintain the Service
• To improve, personalize, and expand the Service
• To understand and analyze how you use the Service
• To develop new products, services, features, and functionality
• To respond to your comments, questions, and requests
• To communicate with you, including for customer support or updates
• To send you technical notices, security alerts, and administrative messages
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

4. Cookies and Tracking Technologies

Cookies are small files placed on your device. We may use cookies to:

• Keep you signed in
• Remember your preferences and settings
• Analyze traffic and usage patterns
• Improve the performance and security of the Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some parts of the Service may not function properly.

5. Analytics and Third-Party Services

We use third-party service providers to monitor and analyze the use of our Service, conduct A/B testing, and improve user experience. Specifically, we use:

a) Analytics Services

• Amplitude: We use Amplitude to track user behavior, page views, button clicks, and conversion events. This helps us understand how users navigate our site and identify areas for improvement. Amplitude collects device information, browser data, and interaction events. Learn more at: amplitude.com/privacy
• Vercel Analytics: We use Vercel Analytics for basic web performance metrics and Core Web Vitals monitoring. Learn more at: vercel.com/legal/privacy-policy

b) A/B Testing and Experimentation

Statsig: We use Statsig to conduct A/B tests and show different versions of our site to different users. This helps us optimize the user experience. You may see different button text, layouts, or features as part of these experiments. Statsig collects experiment assignment data and interaction events. Your experience may vary from other users as part of our testing. Learn more at: statsig.com/privacy

c) Error Tracking and Performance Monitoring

Sentry: We use Sentry to detect and diagnose technical errors and performance issues. Sentry may collect error messages, stack traces, device information, and user session data to help us fix bugs quickly. Sentry also includes session replay functionality that may record your interactions with the site (with privacy protections in place) when errors occur. Learn more at: sentry.io/privacy

d) Customer Messaging (Optional)

Intercom: We may use Intercom to provide live chat support and collect product feedback. Intercom may collect device information, browser data, usage patterns, and information you share in chats (e.g., name, email, message content). This helps us respond to support requests and improve the Service. Learn more at: intercom.com/legal/privacy

These third parties process information according to their own privacy policies. We encourage you to review their policies by following the links above. We do not control the data collection practices of these third-party services.

6. How We Share Your Information

We may share information we collect in the following situations:

• With service providers: We may share your information with trusted third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, email delivery, or customer support.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to protect our rights, property, or safety, or that of others.
• Business transfers: If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction.
• With your consent: We may share your information for any other purpose disclosed to you when you provide the information, with your consent.

We do not sell your personal information in the traditional sense of the word. Where local laws define "sale" more broadly, we will comply with applicable requirements.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations we are subject to
• Whether retention is advisable in light of our legal position

8. Data Security

We use reasonable technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or other minimum age required by applicable law), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate steps.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise any applicable rights, contact us using the details in the "Contact Us" section. We may ask you to verify your identity before responding to your request.

You can typically manage your cookie preferences through your browser settings.

11. International Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law.

12. Third-Party Links

The Service may contain links to websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy with an updated "Last updated" date. Your continued use of the Service after the posting of changes constitutes your acceptance of those changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us at: